We Accept Payment by:
- Money/Postal Orders
- Bank Deposit
- Your satisfaction is our priority.
- Returns are accepted within 14 days of the item’s shipment date.
- Sales tax is collected for all orders being shipped to Illinois, where our company is headquartered. If you are a legally exempt organization or an authorized reseller, please fax the appropriate documents prior to paying for your order to: 212-382-0244.
- All items MUST be in their original condition, not worn or altered. We do not reimburse the return shipping charges.
- Please note that we are not responsible for items that are lost or stolen in the mail.
- We do our best to provide a true representation of our products. Sometimes, because of enlarging the photo or because of individual monitor settings, there may be slight variations in colors.
- Occasionally we discover that an item is damaged and we are unable to ship it. We reserve the right to cancel any order and refund the money paid.
- If for any reason, you are not satisfied, please email us through eBay’s Ask the Seller a Question for a resolution before leaving neutral or negative feedback.
WE OFFER A 100% MONEY BACK GUARANTEE REFUND ON ALL OF OUR JEWELRY. IF YOU ARE UNHAPPY WITH YOUR ITEM FOR ANY REASON PLEASE RETURN THE ITEM BACK TO US FOR A 100% REFUND!!!!!!! (shipping fees will not be refunded)
ALL RETURNED ITEMS MUST BE RETURNED WITHIN 7 DAYS FROM THE DAY THAT YOU RECIEVED THE ITEM
We Issue Refunds the SAME DAY we recieve the item back. Please make sure to include the item number in the package for a prompt refund
When returning an item: You MUST include the ITEM Number, your Paypal email address, and your Full Name and Address
Send Return Items to:
36 West 47th Suite 1402
Manhattan, NY 10036
SHIPPING ON ALL ITEMS ARE FREE!!!!
ALL Items will be shipped via USPS Priority Mail with SIGNATURE CONFIRMATION and takes approximately 2-4 business days of transit time. All items are shipped either the same or next day upon receiving payment (excluding weekends)
TRACKING NUMBERS ARE EMAILED TO YOUR PAYPAL E-MAIL ADDRESS SO PLEASE CHECK YOUR EMAILS
If an item does not arrive within the 2-4 day transit time frame please do not panic, the package WILL reach you. We ship all items as fast as possible but unfortunately sometimes there are delays and we cannot control the Post Office
USPS Express Mail and UPS Next Day and 2nd Day Shipping is also available at an extra Fee (Please E-Mail for rates)
NY STATE Residents are required to pay Sales Tax. The current rate of 8.875% will be automatically added to your invoice
SHIPPING ON ALL ITEMS ARE FREE!!!! WE SHIP WORLDWIDE
All items will be shipped via USPS either the same or next day upon receiving payment (excluding weekends)
Transit time normally takes 4-10 Business Days to reach you once shipped (Depends on Country)
If an item does not arrive within the 4-10 transit time frame please do not panic, the package WILL reach you. We ship all items as fast as possible but unfortunately sometimes there are delays and we cannot control the Post Office
USPS Express Mail is available at a Rate of $35 to Any Country (3-6 Business Days Transit Time)
FedEx Priorit Mail is available at a Rate of $85 to Any Country (2-5 Business Days Transit Time)
TYPES OF PAYMENTS
Pay Us securely with any major credit card through PayPal to Vaghan@MikaeliansJewelry.com
We Accept: Paypal and Cash on Pickups (Must Call to Schedule an Appointment)
We DO NOT accept Credit Card Payments over the Telephone
WE REQUIRE PAYMENT WITHIN 7 DAYS FROM THE DATE THE AUCTION ENDED. IF PAYMENT IS NOT MADE WITHIN 7 DAYS AN UNPIAD ITEM CASE WILL BE OPENED ON THE 8TH DAY AUTOMATICALLY. ONCE THE UNPAID ITEM CASE IS OPENED YOU HAVE 3 DAYS TO MAKE THE PAYMENT, OTHERWISE THE ITEM WILL BE RELISTED AND A STRIKE WILL BE RECORDED ON YOUR EBAY ACCOUNT AND CAN CAUSE SUSPENSION
Call us at 212-382-0244 or email us at MikaelianJewelry@aol.com with ANY questions or concerns
We will be available to answer your phone calls from 10:00am to 5:00pm Monday-Friday (Eastern Standard Time(NY)
PLEASE HAVE YOUR ITEM NUMBERS READY WHEN CALLING
*** Blue, Green, Pink & Black diamonds are irradiated to achieve their color. They are REAL diamonds but are irradiated to achieve their specific color.*** (Unless noted otherwise) ***